Wealth management insurance,an insurance product that collects protection and investment in one is a kind of life insurance. According to detailed kinds,it mainly can be classifed as several kinds, such as dividend insurance, investment linked insurance, universal insurance. The policyholders or insured are able to manage their finances effectively through insurance which can not only prevent or even avoid economic losses caused by illness or accidental emergencies in a sured degree, but also enable assets to keep and enhance value in the meantime. Wealth management insurance has the features of long-term, safety, certainty, and financing with the characteristics of proportional returns and risks. whereas,there is still some measures that need us to notice.
1. Strengthen the construction of talent team and boost the passions of all employees.
An excellent claims team is the foundationof optimizing services. Thus, it is vital to create a feasible and useful performance evaluation mechanism, a market-oriented allocation incentive mechanism, and a standardized and demandingadmission and exit mechanism. Inthe leading of the high-quality strategy, its a must for us to persist in strengthening claims management, restricting excessive claims, boosting service quality overally, improving claims speed. Additionally, we are supposed to concentrate on the foundation of claims service, following the tread of national policies. ultimately,only we make scientific adjustments to the claims monitoring system, strengthening claims management and evaluation, can we reach an ideal improvements of expenditure control and service level.
2. Strengthen institutional construction and modlize business management.
One the one hand,establishing reasonable restrictions and systems to take control of behaviors of employees matters. One the other hand, we would better establish management regulations such as duty system, job responsibilities, workplace management regulations, business seal management regulations, training and learning system, reward and punishment methods, and vehicle use management regulations for claims personne. Additionally, in order to create plans to standardize business quality,it's necessary to establish and carry out short, medium, and long-term work plans such as claims competitions and performance evaluations, guide employees to offer employees guidance with the improvement of efficiency warning system for claims personnel.
3. Focus on education and training to increase employee quality.
As far as I'm concerned, we should provide professional skills and business class for employees with other lessons to boost comprehensive development of employees. Besides,there is no better than organizing more and more activities to improve the general quality of employees. From apart it,it's significant to make the use of the platform of the claims center to organize grassroots claims personnel to train in person which is beneficial to their management skills.
4. Improve the assessment mechanism.
First and foremost,plan diverse assessment methods for different positions, and reward those whose result is excellent, and punish those who fail the assessment. Then, IT technology plays an important role in reaching the full process evaluation or overall evaluation of the system for claims personnel, we must mek the most use of it to establish bright future for wealth management insurance.